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by sohaib » Sat Sep 08, 2018 2:36 am
Hi,
I am running autodialer for a client, and client need to get the list of switched off phone. how can i differentiate the switched off phone / auto vm / no answer. I know i can get no answer and auto voicemail, but how can i get switched off phone list?
Please let me know if there is any built-in status code for this or i need to make any changed to get this.
Thanks you.
Sohaib Khan
VERSION: 2.14-669a
BUILD: 180411-1647
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asterisk 1.8
ubuntu 12.04
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sohaib
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by sohaib » Tue Sep 11, 2018 12:55 am
anyone please?
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sohaib
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by blackbird2306 » Tue Sep 11, 2018 6:28 am
It really depends on whether your carrier sends the right SIP response codes. Normally they are caught under "ADC" (Disconnected Number Auto - Carrier-received Disconnected number) or "ADCT" (Congested Number Auto - Carrier-received Congestion(19,21,34,38)). There is also "Enhanced Disconnect Logging" in system settings, which you can try out to cover more response codes as Disconnected/Congested (normally Vicidial considers some of them as NA).
Enhanced Disconnect Logging
This setting enables logging of calls that get a CONGESTION signal with a cause code of 1, 19, 21, 34 or 38. We usually do not recommend enabling this in the USA. Default is 0 for disabled.
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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blackbird2306
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