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Vicidial and Nagios

PostPosted: Thu Sep 06, 2018 7:59 am
by dspaan
I was wondering if anyone here is managing their servers with Nagios and if someone found a way to monitor the number of logged in agents on a server?

Re: Vicidial and Nagios

PostPosted: Thu Sep 06, 2018 1:06 pm
by williamconley
1) Logged in agents per DIALER (registration of phone) is already readily available. So I'll assume you mean ...

2) Logged in agents per AGENT WEB (web browser) is not available anywhere. There are ... hints in some of the tables and it could be possible to compile an active list. But there's no single place to "get" a list at present.

That being said: We have an active request from a client to create one. We're investigating the best method. Mostly we're looking at whether we can gather the needed information without altering code.

PS: Why is your BUILD not listed, Dennis? For Shame. 8-)

Re: Vicidial and Nagios

PostPosted: Thu Sep 06, 2018 3:57 pm
by mflorell
You should be able to deduce this number from the log tables, the webserver the agent is logged in to is stored for every login, as well as the URL they used. That has been very useful to helping us debug problems on large clusters with many webservers.