Logging call outcome via "No Agent Call URL"

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Logging call outcome via "No Agent Call URL"

Postby ConnectedDialer » Wed Jun 13, 2018 11:56 am

If the dialer makes a call and gets a busy signal, or voice mail, the "No Agent Call URL" is being called in the campaign, but in the list of fields that I can pass to this URL, I do not see anything that resembles the status of that call. How could I pass the call statuses via this URL?

I do see it pases the lead_id, which means I potentially could look up the lead status after the URL is called, but not sure if this is the right way to go about this.

Would appreciate your feedback.
Vicibox 8.0.1 from .iso
VICIDIAL: 2.14-644a BUILD: 171130-0036
Asterisk 11.25.3-vici
Single Server
No Digium/Sangoma Hardware
No Extra Software After Installation
Custom PC - XEON E5-1607
ConnectedDialer
 
Posts: 52
Joined: Wed Jun 06, 2018 11:14 am

Re: Logging call outcome via "No Agent Call URL"

Postby mflorell » Wed Jun 13, 2018 12:15 pm

Is the "--A--status--B--" flag not working?
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Re: Logging call outcome via "No Agent Call URL"

Postby ConnectedDialer » Fri Jun 15, 2018 2:39 pm

It's working, thank you. It only works with no agent url, which makes sense. It's not listed in documentation at http://vicidial.org/docs/CALL_URL_FEATURES.txt, might be a good idea to add. Thanks mflorell!
Vicibox 8.0.1 from .iso
VICIDIAL: 2.14-644a BUILD: 171130-0036
Asterisk 11.25.3-vici
Single Server
No Digium/Sangoma Hardware
No Extra Software After Installation
Custom PC - XEON E5-1607
ConnectedDialer
 
Posts: 52
Joined: Wed Jun 06, 2018 11:14 am


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