vicidial.org

How can I add a carrier or a dialplan that is under a specific context.

Also, additionally, I want to be able to set a context to the phones so that they can only access that carrier or dialplan.


This is so that I can add an echo test dialplan to every server and only allow the agents to be able to access the echo test.

I want to disable direct dialing from their phones.

Does it *have* to go to an echo test? Because if you switch a phone's "Phone Context" to anything other than the word "default" they will not be able to dial out directly.

I know I want to enable dialing in such a way so that the agents can only dial out to the echo test.

In that case, all you need to do is make a call menu and put in your dialplan entry at the bottom of the call menu. Then in the phone entry, put the name of the call menu in the phone context.

That sounds great, thanks.

Will try this and update.