ibound calls and lead Id's

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ibound calls and lead Id's

Postby eyeofefil » Mon Mar 19, 2018 4:38 pm

Hello to all, I am newbie in vicidial and I just wanna know if the dialer will always generate a different lead id in every inbound calls even if its the same number calling on that same day?

Thanks and Regards to all
eyeofefil
 
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Joined: Thu Feb 15, 2018 2:45 pm

Re: ibound calls and lead Id's

Postby mflorell » Mon Mar 19, 2018 6:08 pm

Depends on how you have it configured. The "Handle Method" is where you set this on the DID or Call Menu screen.
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Re: ibound calls and lead Id's

Postby eyeofefil » Tue Mar 20, 2018 10:13 am

I will have to study the handle method then,

Thanks and Regards
eyeofefil
 
Posts: 21
Joined: Thu Feb 15, 2018 2:45 pm


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