Last Disposition (call status) in the agent vicidial SCRIPT

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Last Disposition (call status) in the agent vicidial SCRIPT

Postby johnplayer » Wed Mar 14, 2018 5:28 am

Hello,

did someone have an idea how to get the last disposition (call status of the lead) in the Agent vicidial script for showing this to the outbound agents ?

Thanks in Advance !

Vicibox 8.0.1

VERSION: 2.14-552c BUILD: 180217-0915
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Re: Last Disposition (call status) in the agent vicidial SCR

Postby blackbird2306 » Wed Mar 14, 2018 6:13 am

The shortest way to do this is in using "--A--TABLEper_call_notes--B--" in script text. Then you have a table with call logs (status etc.) for this lead. There is no --A--status--B-- or --A--dispo--B-- to show last dispo status (anyway the actual status is INCALL) !
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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Re: Last Disposition (call status) in the agent vicidial SCR

Postby johnplayer » Wed Mar 14, 2018 7:42 am

Thanks a Lot ! 8)
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