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chan_sip.c:4101 retrans_pkt: Timeout

PostPosted: Tue Mar 06, 2018 2:49 pm
by zenithbsolutions
Hi

We are getting this WARNING on vicidial server installed from vicibox8.0.1 with no firewalls setup.

We have disabled all the SIP Phones, Carriers and DID's but still we get to see this error frequently.

[Mar 7 01:14:09] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 993369e432d37f27fb114195a45b826e on non-critical invite transaction.
[Mar 7 01:14:11] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on bf596589f99634338667c3254b0eafb1 on non-critical invite transaction.
[Mar 7 01:14:12] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on c7a4c0a28940f00886e0d240d205fd3f on non-critical invite transaction.
[Mar 7 01:14:13] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on a045d6886f6fa910aa005ad48d4beb62 on non-critical invite transaction.
[Mar 7 01:14:15] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 144c3d5135736f1d1a47b0d26091ea9d on non-critical invite transaction.
[Mar 7 01:14:16] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 56d3e0c8e3d906a3b758e430eb33a1da on non-critical invite transaction.
[Mar 7 01:14:18] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 108bcbdf03f306adc54c0b7f827b0d7d on non-critical invite transaction.
[Mar 7 01:14:19] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 03729eb35d45b01d088fad4ffd2c962b on non-critical invite transaction.
[Mar 7 01:14:21] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 290d9793c3f7fad46f7717584dd5b97b on non-critical invite transaction.
[Mar 7 01:14:24] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 487ea5edc5bc9b00dcb0c49c24b61726 on non-critical invite transaction.
[Mar 7 01:14:26] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on c3f57bfcf11934b782d8eb937ccd2e7d on non-critical invite transaction.
[Mar 7 01:14:27] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 0afae006b995bcec8ae9baf0463e3da5 on non-critical invite transaction.
[Mar 7 01:14:29] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 1429c3bfb8e729a1c2e0bfd0657abdba on non-critical invite transaction.
[Mar 7 01:14:30] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on ff7ee943420c674d2afbbd0a168f3051 on non-critical invite transaction.
[Mar 7 01:14:32] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 8f6b55f1b6da3f4fcfa1baf31e815a26 on non-critical invite transaction.
[Mar 7 01:14:33] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on b0286910433e3327e150958b7a0e09cf on non-critical invite transaction.
[Mar 7 01:14:35] WARNING[2331]: chan_sip.c:4101 retrans_pkt: Timeout on 1757bb5e220cb22f060b8ad1ce31bd18 on non-critical invite transaction.

What could be the issue? Help me resolving this issue.

Thank you.

Re: chan_sip.c:4101 retrans_pkt: Timeout

PostPosted: Tue Mar 06, 2018 3:06 pm
by VoIPEssential
zenithbsolutions wrote:Hi
We are getting this WARNING on vicidial server installed from vicibox8.0.1 with no firewalls setup.


Not a great idea! Although I am not entirely sure what could lead to these errors, I highly recommend that the first thing you should do is get a firewall up and running. You could just have plain iptables which will give you decent protection if configured correctly. In addition, I would also recommend trying to use a non-standard SIP port as 5060 can be easily targeted by bots.

Once you have protected your dialer, next step would be to make sure you're able to place/receive calls normally. If not, it may be a networking issue. There are several articles on this forum and elsewhere on how to open SIP/RTP ports, configure port forwarding on your router, etc.