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by hansg » Fri Sep 22, 2017 5:42 am
A bit cheeky but I will ask anyway...
I have been messing around with custom reports trying to build one that fits my needs and found out that I am worse than I thought at coding, if you can even call it that. Can't get anything to work.
I am looking for a custom report that will only display the following stats;
Agent Name
Time spent logged in to system
Amount of calls taken
Amount of CICalls (Human Answers)
Average Talk Time
Average Disposition Time
Amount of Sales
If anyone could give me a hand with this that would be great!
Thanks
Dual Core - 4GB DDR3 - 80GB SSD
Vicibox 9
VERSION: 2.14-751a
BUILD: 200425-0949
SSL Installed
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hansg
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by rahat651 » Sat Sep 26, 2020 10:51 am
Did you manage to create the report. If not then I can work with you on this.
Vicibox 9.0.2
Vicidial 2.14-761a, Build 200708-1033
SVN 3265, DB Schema 1600
Asterisk 13.29.2-vici
mysql Ver 15.1 Distrib 10.2.32-MariaDB, for Linux (x86_64), No Extra Software
Virtual Machine, 16GB RAM, Duel Intel Xeon Processor (Skylake, IBRS) 2.0 Ghz
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rahat651
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by carpenox » Sat Sep 26, 2020 2:50 pm
i would hope so since he asked in 2017...lol :p
Alma Linux 9.3 | SVN Version: 3822 | DB Schema Version: 1711 | Asterisk 18.18.1
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carpenox
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