Cut Off Recordings

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Cut Off Recordings

Postby benghoi » Mon Aug 27, 2012 9:44 am

Hi Guys,

Were having an issue to our recordings. we noticed that some of are recordings did not record the first minute of the call, it means that, it did not record the first part of the call. Please help... Thanks!
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Re: Cut Off Recordings

Postby uperformkarthick » Tue Aug 28, 2012 1:05 am

Please check "Recording Delay" in the campaign detail view.

Thanks
Karthik Raja
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Re: Cut Off Recordings

Postby benghoi » Tue Aug 28, 2012 10:12 am

Hi Karthik,

Thanks for your reply. The Recording Delay in the campaign detail is already set to 0.
Vicibox5.0.3 64bit | Vicidial: 2.8-431a | Build: 140314-1134 | Asterisk: 1.8
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Re: Cut Off Recordings

Postby williamconley » Sat Apr 06, 2013 5:32 pm

perform some tests and see when this occurs. all calls?some calls? only when server is heavily loaded?
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Re: Cut Off Recordings

Postby eyeofefil » Wed Mar 21, 2018 11:58 am

Was this resolved? if it was, would you mind sharing it to me for I am experiencing the same thing with one of our clients?
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