Excuse me if i miss something. First week with vicidial and have never done this before, no linux background either.
A contractor refuses to complete project. We had a main _ivr callMenu that upon timecheck would transfer to an outside extension. This worked for 2 days. The box crashed and when we rebooted it has not completed this portion since. The gui looks fairly straight forward and i have set it as simple as possible.
time is 8 am to 8pm and timecheck is on, if timecheck then xfer to outside line. below is the line from the extensions-asterisk.conf
ViciDial
VERSION: 2.4-303a
BUILD: 110224-1427
; Main IVR
[IVR_MAIN]
exten => s,1,AGI(agi-VDAD_inbound_calltime_check.agi,CALLMENU-----YES-----IVR_MAIN-----8am-8pm-----EXTENSION-----913032819503-----default)
exten => s,n,Background(Aball_IVR)
exten => s,n,WaitExten(10)
exten => s,n,Background(Aball_IVR)
exten => s,n,WaitExten(10)
exten => s,n,Background(Aball_IVR)
exten => s,n,WaitExten(10)