webform issues

[gattaba]

hello,
I have a page that is hosted on a remote server I want to call in the webform.
when I put the address in the configuration:
VARhttp://192.168.3.100/CRM/Prepaid/rec ... ='infolog'

its not working.
when I call the popup but I have no connection.

thanks

Goautodial 2.0
Vicidial
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk-1.4.27.1-1
Vtiger version 5.1.0
Centos 6.3
digium card : TE122

[williamconley]

that is because 192.168.3.100 is not a remote webform. By definition 192.168.3.100 is a local IP address and cannot leave your local network. If that IP address does not exist on your local network (or does not contain your web form), you will need to get the real IP address.

Also of note: This is not related to Vicidial. If you put that web page into the agent's browser, without being in Vicidial, it will have the same effect. Thus, testing outside Vicidial is easy (and called for in a situation like this).

[gattaba]

I made ​​a mistake and my sever VICIDIAL on the same network as the webform page.
when I call his work but I think the problem must be at the login "& login = 'infolog'

[gattaba]

i think the probleme is passing information
I have to put &login="infolog" or &login=infolog
login is the variable to be retrieved from the web page, its the login connection
can anyone help me
thanks

[williamconley]

sorry, i don't see enough information in what you've posted so far to even make a guess at what you are trying to do. Can you surf to this web page with your browser successfully? If so ... whatever is required to accomplish this is also required in the web form field in Vicidial. Except you can also add "VAR" in front of "http" which allows passing information from Vicidial into this web form. Other than general info, I can't offer assistance beyond referring you to the Manager's Manual until I have more technical details regarding your goal.

[gattaba]

I did it was a mistake at the web address.
William thank you for everything but I have another question I would like to display another page in the script tab

[williamconley]

create a script with an iFrame in it. There is a sample script which demonstrates this.

[gattaba]

I want the web page that opens like webform appears in the scritptab not a window

[williamconley]

Yep. That would be a script with an iFrame. You described it very well.

[gattaba]

i tried it in the administration page-script I put this in script text area VARhttp://192.168.3.100/CRM/Prepaid/det ... st_id--B--
but its not working

[williamconley]

"its not working" ... you wouldn't care to elaborate on that a bit would you?

Also: you don't just put the filename in as text. It needs to go in as an iFrame. There is a sample script in there which uses this method to show you how.

[gattaba]

Here is what I put in the script

Code: Select all

<iframe src="VARhttp://192.168.3.100/CRM/Prepaid/detail_phone.php?numero_telephone=--A--phone_number--B--&login=--A--list_id--B--&" style="width:580;height:290;background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="popupFrame" name="popupFrame" width="460" height="290" STYLE="z-index:17"> </iframe>

if a call arrives script tab opens but nothing is displayed, the web address works with the web form.
thanks

[williamconley]

VAR must be removed.

[gattaba]

ok thanks William.

[sowmyark]

Hi everyone,

I have got a external CRM which will only open in IE. So if I click the web form it should go to IE to open my CRM. CAn anyone help me out.

Thanks in advance

[williamconley]

Hi everyone,

I have got a external CRM which will only open in IE. So if I click the web form it should go to IE to open my CRM. CAn anyone help me out.

Thanks in advance

Please do not double-post: viewtopic.php?f=7&t=32861&p=111110#p111110