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Custom reports on vicidial

PostPosted: Tue Sep 14, 2021 2:47 am
by prabinnair
Can anybody suggest how to create a custom report on vicidial where i can pull the below mentioned.
agent name
Total login hrs
Total calls taken
Total Break time
dispo
dispo category

Re: Custom reports on vicidial

PostPosted: Tue Sep 14, 2021 8:17 am
by carpenox
why not use the agent or team performance detail reports?

Re: Custom reports on vicidial

PostPosted: Wed Sep 15, 2021 2:12 am
by prabinnair
It Dose not contain the dispo category. I want dispo category in the report

Re: Custom reports on vicidial

PostPosted: Wed Sep 15, 2021 8:01 am
by carpenox
ah ok, then you would need to figure out the proper mysql query and put it on a php page you can link to custom reports