by williamconley » Thu Dec 05, 2019 12:03 pm
If you want to use a custom application to control a vicidial agent screen, you would NOT redirect the agent screen. That will break the Vicidial session. Put one of the two in an iFrame instead and use the Agent API to control the agent screen session. Vicidial's agent screen is not a simple web page: It's a javascript application running inside a web page and it has constant contact with the database. The agent session will break if you leave or refresh the page. Leave it in an iFrame or open an iframe in the Script pane for your page.
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