For an Inbound Campaign voice notification when call comes

Discussions about development of VICIDIAL and astGUIclient

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

For an Inbound Campaign voice notification when call comes

Postby anupamrekha » Tue Jan 01, 2019 9:40 am

When a call is in queue in an inbound campaign with dial method ratio and agent paused so that he does not have a outbound call, He can get a voice notification to pick the incoming call and the queue will be shown to him simultaneously to show the calls if there is the "grab call" setting in campaign settings. I have coded this and it seems to work fine. Please guide me so that I can suggest this edit to vicidial. I can provide details on the files I modified and the changes I made.

Also I have coded the Missed call notification in the queue window only, which I may suggest as a separate edit.
anupamrekha
 
Posts: 2
Joined: Sun Dec 16, 2018 3:16 pm
Location: India

Re: For an Inbound Campaign voice notification when call com

Postby mflorell » Wed Jan 02, 2019 1:16 am

Just post your description and DIFF files to the Issue Tracker.
http://www.vicidial.org/VICIDIALmantis
mflorell
Site Admin
 
Posts: 17240
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: For an Inbound Campaign voice notification when call com

Postby anupamrekha » Tue Jan 29, 2019 2:29 pm

I created a feature incident at Mantis. Id is 0001152. uploaded the two changed files there.
anupamrekha
 
Posts: 2
Joined: Sun Dec 16, 2018 3:16 pm
Location: India


Return to Development

Who is online

Users browsing this forum: No registered users and 2 guests