Calls ringing

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Calls ringing

Postby mcastillo » Sat Aug 09, 2014 3:26 pm

Hello,
I have a problem with my Vicidial. All the calls are ringing and sounding. Can some one tell me how can i stop this? Agents are all the time listening the ringing of the calls even though they are not picked. Thanks,
mcastillo
 
Posts: 2
Joined: Sat Aug 09, 2014 2:47 pm

Re: Calls ringing

Postby mcastillo » Sun Aug 10, 2014 12:00 pm

Installation method :
Vicibox Server 6
VERSION: 2.10-448a
BUILD: 140706-0927
© 2014 ViciDial Group

exten => _731NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _731NXXNXXXXXX,2,Set(CALLERID(num)=2893799981)
exten => _731NXXNXXXXXX,n,Dial(SIP/${EXTEN:2}@vitelOutboundD1,55,tTor)
exten => _731NXXNXXXXXX,n,Hangup
mcastillo
 
Posts: 2
Joined: Sat Aug 09, 2014 2:47 pm

Re: Calls ringing

Postby Vince-0 » Mon Aug 11, 2014 8:48 am

take the "r" option out of your Dial string and test:
exten => _731NXXNXXXXXX,n,Dial(SIP/${EXTEN:2}@vitelOutboundD1,55,tTo)

Vin.
Vince-0
 
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Location: South Africa


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