Agent Performance time , AGENT LOGIN/LOGOUT TIME mismatch

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Agent Performance time , AGENT LOGIN/LOGOUT TIME mismatch

Postby 14sudharsan » Wed Jul 24, 2013 3:31 am

This is to keep you posted that there is huge login time difference between the time showning in the

vicidial => Agent Performance Detail => selected date & campaigns

Showing overall performance report . There is row name called TIME that overall time &

http:/192.168.1.10/vicidial/user_stats.php?user=hassinparveen . in this link AGENT LOGIN/LOGOUT TIME

Both timings are mis match

http://www.sendspace.com/file/0ndslt
http://www.sendspace.com/file/u38jb6

how to fix kindly guide us
unable to find iso version ? |openSUSE 11.1 (x86_64) | Vicidial VERSION: 2.2.1-237 BUILD: 100510-2015 | Asterisk 1.4.21.2-vici | Sangoma Hardware | No Extra Software After Installation | Intel(R) Xeon(R) CPU E5506 @ 2.13GHz | 8 core processor
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Re: Agent Performance time , AGENT LOGIN/LOGOUT TIME mismatc

Postby mflorell » Wed Jul 24, 2013 7:06 am

The version you are using is over 3 years old. Many logging bugs have been fixed since then. I would suggest upgrading.
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