outbound campaigns

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outbound campaigns

Postby issam123 » Tue May 26, 2009 3:24 am

Hello,
How can I use vicidial to set up outbound campaigns to play a voice file to the client instead of moving to an agent
Thanks
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Postby triplef » Tue May 26, 2009 1:01 pm

I think you are referring as voiceblast right ?
http://www.contacttel.com
Voip wholesale for Vicidial
White routes, 100 channels
Come and test us.
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Postby gardo » Wed May 27, 2009 1:53 am

You can do that by reading the full version of the Manager's manual.
http://goautodial.com
Empowering the next generation contact centers
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Postby williamconley » Sat May 30, 2009 3:14 pm

AKA: Survey.

In Campaign->Detail
Click on the ? next to "Campaign VDAD exten" and look for 8366.

Also, in Detail, look at the top menu for "Survey".

BTW: If you don't read the manager's manual, you will likely spend the rest of your life trying to make this work. But it is fun.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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