TALK TIME REPORTS

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TALK TIME REPORTS

Postby TSINOPANA » Tue May 16, 2023 10:04 pm

where can we fetch the total talk time reports.
TSINOPANA
 
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Re: TALK TIME REPORTS

Postby martinch » Fri Jun 16, 2023 12:56 pm

Hey, welcome to the boards.

On the Admin Panel > Reports > Agent Time Detail. You can select seconds or it defaults to HH:MM:SS.

Hope this helps.
Project Lead @ mDial -> https://github.com/TheBlode/mDial
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