The manual says the higher ranked agent will get the call first.
What is the highest rank? Is it 1 or 9 and what does 0 do?
Agent Rank
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Re: Agent Rank
by mflorell » Fri Apr 07, 2023 5:45 pm
The highest rank is 9, the lowest is -9, 0 doesn't do anything special, it's just another user rank.
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