Custom Lead Form

Any and all non-support discussions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Custom Lead Form

Postby Zaraab » Thu Oct 07, 2021 8:03 am

Well, I chose the get call launch option as FORM in the campaign setting, and the FORM is working whenever I am making a call. but once i hangup the call, the form vanishes. I want the form to stay till I hit the next call even after I hangup the call. Any solution?
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
Posts: 151
Joined: Fri May 22, 2020 1:21 pm

Re: Custom Lead Form

Postby carpenox » Thu Oct 07, 2021 8:27 am

dont select clear form

Image
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL

Re: Custom Lead Form

Postby Zaraab » Thu Oct 07, 2021 8:33 am

carpenox wrote:dont select clear form

Image


Thank you master!
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
Posts: 151
Joined: Fri May 22, 2020 1:21 pm

Re: Custom Lead Form

Postby Zaraab » Thu Oct 07, 2021 8:36 am

carpenox wrote:dont select clear form

Image


But the thing is that I want to be able to still edit and input data in the form even after hanging up the call
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
Posts: 151
Joined: Fri May 22, 2020 1:21 pm

Re: Custom Lead Form

Postby carpenox » Fri Oct 08, 2021 9:25 am

then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup
Alma Linux 9.3 | Version: 2.14-911a | SVN Version: 3815 | DB Schema Version: 1710 | Asterisk 18.18.1
www.dialer.one -:- 1-833-DIALER-1 -:- https://linktr.ee/CyburDial -:- WhatsApp: +19549477572 -:- Skype: live:carpenox_3
carpenox
 
Posts: 2230
Joined: Wed Apr 08, 2020 2:02 am
Location: Coral Springs, FL

Re: Custom Lead Form

Postby Zaraab » Mon Oct 11, 2021 9:51 am

carpenox wrote:then let the customer hangup the call and dont click "hangup customer" until you are done making your changes, i dont think there is another way to edit "forms" after you click hangup


well that actually keep the agent on dead status and also some voip provider deducts voip minutes until there is a disconnection/hangup on the call!
A VICIDIAL ENTHUSIAST
OS BASED LEARNING : CentOS - openSUSE
INSTALLATION METHODS : MOSTLY SCRATCH & STD INSTALLATION WITH .ISO
HELP - BELIEVE - INNOVATE
Zaraab
 
Posts: 151
Joined: Fri May 22, 2020 1:21 pm


Return to General Discussion

Who is online

Users browsing this forum: Google [Bot] and 66 guests