vicidial.org

Hi Guys,

When a Agent use manual dial and insert non digits characters into "Phone Number" field, it might break some codes down the system.

We've got an example: agent copy and past number: "11)28808-9756" into Phone Number and hit FAST DIAL.

So, this action broken AST_update_AMI2.pl causing TimeSync issue on server. Makes recording filename breaks and so on...

Running AST_update_AMI2.pl from terminal, I got this:

Code: Select all

Unmatched ) in regex; marked by <-- HERE in m/LIGUEMOT_20210922-124519_11) <-- HERE 98/ at /usr/share/astguiclient/AST_update_AMI2.pl line 781.

So, Phone Number field should be filtered for only digits before any further action on agent screen.

it is filtered for only digits

vicidial.php version and build?

Do you have Non-Latin(UTF-8) enabled in System Settings?

mflorell wrote:vicidial.php version and build?

Do you have Non-Latin(UTF-8) enabled in System Settings?

VERSION: 2.14-830a
BUILD: 210920-2159

Yep, Non-Latin(UTF-8) enabled.

Phone Number field accept text, not only digits.

Its because of the non-latin enabled, without that enabled it will filter non numbers

carpenox wrote:Its because of the non-latin enabled, without that enabled it will filter non numbers

A javascript could filter it out or just clean up variable on submit.

lmoreira wrote:

carpenox wrote:Its because of the non-latin enabled, without that enabled it will filter non numbers

A javascript could filter it out or just clean up variable on submit.

What I mean is:
Is it possible to change Agent GUI to filter out any non-digits from PhoneNumber fields on submit?