VICIPhone Admin Webhone

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VICIPhone Admin Webhone

Postby virtualpbx » Tue Sep 24, 2019 9:05 am

Hi,

I installed SSL and webphone for agents under AGC forder and change the destination on the system setting. This is working perfectly okay on agent level. however, when I login as an admin the webphone is not functioning. an error that says " object not found when clicking on the webphone under realtime reporting.

i wish to be able to listen , monitor barge but webphone is not not working please help
virtualpbx
 
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Re: VICIPhone Admin Webhone

Postby dspaan » Mon Nov 11, 2019 5:58 pm

But did you specify the extension of your webphone under display options in the realtime report? You can also set this under your admin account in the user modify screen. Another option is to use a softphone.
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
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Location: The Netherlands

Re: VICIPhone Admin Webhone

Postby Marco Zink » Tue Nov 12, 2019 3:00 pm

Are you hosting your own webphone? Make sure you have a full path to it in the webphone URL field inside System Settings, if you are using a relative path consider that the agent screen is in the agc directory and the admin section is in the vicidial directory.
Marco Zink
 
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