Vicibox Cluster issue

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Vicibox Cluster issue

Postby prosenjit2009 » Tue Dec 18, 2018 11:17 am

Server type- Dell C6100
24(DB)/12(web) GB RAM
16 Core CPU
CPU TYPE-XEON 3.0
VERSION: 2.14-669a
BUILD: 180411-1647
SVN version :2964
DB Schema Version:1541
ASTERISK VERSION-13.21.1-vici
INSTALLER VERSION-8.1
SSD HDD
No PRI/SANGOMA
No Extra Software or hardware.


Hello,

I have a cluster setup with 2 server,s. 1 DB and another ( web+dialer). Problem is both server experiencing high load. Like DB is around 200% and dialer is around 300% as data available with TOP command. As results agents are getting 2 calls same time and pause automatically.

I have 50 agents for outbound ratio dialing. Using alaw codec. am I missing something ?

any help is appreciated.
prosenjit2009
 
Posts: 38
Joined: Fri Dec 22, 2017 6:12 am

Re: Vicibox Cluster issue

Postby dspaan » Wed Jan 02, 2019 7:31 pm

Which version of vicibox is this? I strongly recomment a SVN update. You have asterisk 13 combined with an older SVN. Asterisk 13 bugs are still getting fixed till this day. You could also downgrade to Vicibox 8.0.1 with asterisk 11.
Regards, Dennis

Vicibox 8.1.2
Version: 2.14-717a
SVN Version: 3129
DB Schema Version: 1574
Build: 190724-1603
dspaan
 
Posts: 1208
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Vicibox Cluster issue

Postby prosenjit2009 » Fri Jan 04, 2019 8:46 am

it is vicibox 8.1 . it seems bug. i will downgrade and check once.
prosenjit2009
 
Posts: 38
Joined: Fri Dec 22, 2017 6:12 am

Re: Vicibox Cluster issue

Postby dspaan » Wed Feb 13, 2019 1:38 pm

Did you resolve the issue?
Regards, Dennis

Vicibox 8.1.2
Version: 2.14-717a
SVN Version: 3129
DB Schema Version: 1574
Build: 190724-1603
dspaan
 
Posts: 1208
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands


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