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RealTime Report Output

PostPosted: Sun Oct 14, 2018 9:49 pm
by rbbumanlag
Hi Vicidial,

Specification: ViciBox 8.0.1.(iso) | Asterisk 11.25.3-vici | VERSION: 2.14-682a BUILD: 180807-1653 | Cluster Setup | Intel(R) Xeon(R) CPU E5-2680 V3 @ 2.5GHz | 16GB DDR4 RAM | 1TB (SAS) 10kRPM |No Digium/Sangoma Hardware | No Extra Software After Installation | Virtualized on XenServer | SVN Version 3019

As of now I am using Filter on the campaign, I created 2 filters 1 for mobile and 1 for landline.
Once I loaded the filter, the available leads to be dialed changes confirming that the filter is working.
currently in the campaign what is selected is Mobile and in the Realtime Report t shows landline.

Why is that on the Real time Report, the filter is different from what I set in the campaign?

Thanks!

Re: RealTime Report Output

PostPosted: Mon Oct 15, 2018 5:31 am
by mflorell
On the Real-Time report, what do you have selected for the "Select Campaigns:" option?

Re: RealTime Report Output

PostPosted: Tue Oct 16, 2018 9:53 pm
by rbbumanlag
Hi mflorell,

my bad, did not select campaign, since we are using just 1 campaign. Selection is "ALL Campaign" but when I do specific campaign, real-time report is working.

Thanks!