Press 1 External Transfer SCENARIO
Posted: Fri Feb 02, 2018 11:53 amHello All
I have a scenario and i need to consult with you guys if you can help me out on it.
Iam setting up IVR Blasting with my viciBOX (Latest Version available on vicibox website)
I need to do following settings
I have 3 servers all with vicibox-express installed on them.
I need to use 2 servers to dial for IVR campaign (making campaign and setting up carrier in them)
The 3rd server i want to use as login server for agents.
I need when on 2 servers clients press 1 it should pass the call to agents login on 3rd server (login server) WITHOUT using DID number.
Please can you help me in this how can this be possible.
Warm Regards
I have a scenario and i need to consult with you guys if you can help me out on it.
Iam setting up IVR Blasting with my viciBOX (Latest Version available on vicibox website)
I need to do following settings
I have 3 servers all with vicibox-express installed on them.
I need to use 2 servers to dial for IVR campaign (making campaign and setting up carrier in them)
The 3rd server i want to use as login server for agents.
I need when on 2 servers clients press 1 it should pass the call to agents login on 3rd server (login server) WITHOUT using DID number.
Please can you help me in this how can this be possible.
Warm Regards