Maximum call recording time

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Maximum call recording time

Postby Farzvoip » Fri Aug 12, 2022 5:46 pm

Hello,

I have face one issue that getting call recording only for 60 min not more then that like if calls got for 1 hr 30 min but getting call recording only for 60 min in agent stats logs showing calls duration of that particular call is 5400 sec but recording file is only for 60 min

please do let me know if there any kind of call recording duration limit ?
if yes then how to increase it .

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Re: Maximum call recording time

Postby mflorell » Fri Aug 12, 2022 8:02 pm

The maximum recording time is define in the Admin -> Servers -> Modify Server section under the "Recording Limit" setting for each server.
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Re: Maximum call recording time

Postby Farzvoip » Mon Aug 15, 2022 5:03 pm

Hello,


Thanks for your support thank you very much
Problem Solved
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