Features
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- Send a admin alert to agents
by davesdatasystems » Mon Aug 17, 2020 11:45 am - 2 Replies
- 1056 Views
- Last post by carpenox
Fri Sep 18, 2020 6:01 pm
- Send a admin alert to agents
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- ViciBox9.0.2 - Dynportal Question
by carpenox » Sun Jun 14, 2020 10:23 pm - 3 Replies
- 2263 Views
- Last post by carpenox
Wed Jul 29, 2020 11:26 pm
- ViciBox9.0.2 - Dynportal Question
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- Agent Call Options - Question
by qeshmja » Fri Jul 24, 2020 2:26 pm - 7 Replies
- 1415 Views
- Last post by williamconley
Wed Jul 29, 2020 1:37 pm
- Agent Call Options - Question
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- Process to Setup and use webphone in vicidial
by PJ111288 » Thu May 28, 2020 12:35 am - 5 Replies
- 3596 Views
- Last post by PJ111288
Mon Jun 08, 2020 6:07 am
- Process to Setup and use webphone in vicidial
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- alpanumeric dialpad on viciphone webphone
by bossmon » Wed May 27, 2020 9:32 am - 0 Replies
- 630 Views
- Last post by bossmon
Wed May 27, 2020 9:32 am
- alpanumeric dialpad on viciphone webphone
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- How to impliment AGI in call menu
by mr.indranathghosh » Mon Jul 14, 2014 9:58 pm - 5 Replies
- 9428 Views
- Last post by mbaret
Mon May 18, 2020 1:07 pm
- How to impliment AGI in call menu
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- how to change web form button name?
by bossmon » Mon May 18, 2020 3:15 am - 2 Replies
- 802 Views
- Last post by carpenox
Mon May 18, 2020 8:50 am
- how to change web form button name?
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- Allow Required Fields for specific dispos only?
by bossmon » Sun May 17, 2020 2:35 am - 1 Replies
- 744 Views
- Last post by mflorell
Sun May 17, 2020 5:47 pm
- Allow Required Fields for specific dispos only?
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- custom fields in vicidial tab?
by bossmon » Fri May 15, 2020 8:35 am - 4 Replies
- 1152 Views
- Last post by bossmon
Fri May 15, 2020 10:00 am
- custom fields in vicidial tab?
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- Remote Agent - Phone Login & Phone Dispo
by hellocaller » Mon Nov 18, 2013 10:34 am - 8 Replies
- 22045 Views
- Last post by susam
Tue May 12, 2020 1:37 pm
- Remote Agent - Phone Login & Phone Dispo
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- Barge Ring
by rameez.amjad4 » Thu Oct 04, 2018 10:25 pm - 2 Replies
- 4770 Views
- Last post by richmac2018
Tue May 05, 2020 9:51 am
- Barge Ring
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- DB Failed Attempts
by carpenox » Thu Apr 30, 2020 4:44 pm - 0 Replies
- 1112 Views
- Last post by carpenox
Thu Apr 30, 2020 4:44 pm
- DB Failed Attempts
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- See Who Is Monitoring Agent On Real-Time Report
by gobofraggle » Tue Apr 28, 2020 5:48 pm - 4 Replies
- 1413 Views
- Last post by gobofraggle
Wed Apr 29, 2020 12:06 pm
- See Who Is Monitoring Agent On Real-Time Report
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- how to add multiple number
by rajal » Mon Apr 06, 2020 2:21 pm - 2 Replies
- 4412 Views
- Last post by Kabis
Sat Apr 11, 2020 9:49 am
- how to add multiple number
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- Recoding for remote agent
by JaafarF » Thu Apr 02, 2020 8:16 am - 5 Replies
- 2288 Views
- Last post by williamconley
Fri Apr 03, 2020 4:42 pm
- Recoding for remote agent
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- Route call to ingroups as per inbound caller id region
by vijaymuddu » Tue Mar 03, 2020 6:09 am - 5 Replies
- 5784 Views
- Last post by williamconley
Sat Mar 07, 2020 10:34 am
- Route call to ingroups as per inbound caller id region
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- Increase / Decrease Dial Level Real Time Screen
by omarrodriguezt » Fri Apr 30, 2010 1:20 pm - 14 Replies
- 19095 Views
- Last post by williamconley
Sat Feb 15, 2020 3:48 pm
- Increase / Decrease Dial Level Real Time Screen
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- AMM Wildcards
by uselessinfoguru » Thu Feb 06, 2020 12:27 pm - 3 Replies
- 1997 Views
- Last post by uselessinfoguru
Thu Feb 06, 2020 1:25 pm
- AMM Wildcards
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- Salesforce
by NationalHealth » Wed Jan 07, 2015 1:48 pm - 12 Replies
- 17472 Views
- Last post by mflorell
Fri Jan 31, 2020 8:30 am
- Salesforce
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- Configuration for agent status button
by ruchi.patel754 » Fri Nov 08, 2019 6:41 am - 2 Replies
- 4097 Views
- Last post by ruchi.patel754
Sun Nov 10, 2019 11:40 pm
- Configuration for agent status button
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- Hide fields in the load leads form
by diegoalexander91 » Wed Oct 09, 2019 11:44 am - 0 Replies
- 3159 Views
- Last post by diegoalexander91
Wed Oct 09, 2019 11:44 am
- Hide fields in the load leads form
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- Adding of list_desc on add_list func on non_agent API
by paolo » Mon Sep 16, 2019 8:46 am - 2 Replies
- 2758 Views
- Last post by paolo
Mon Sep 16, 2019 5:03 pm
- Adding of list_desc on add_list func on non_agent API
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- Send audio alert to agent when there is a caller waiting
by dspaan » Wed Nov 14, 2018 7:18 am - 14 Replies
- 8757 Views
- Last post by ghernandez
Fri Aug 23, 2019 9:32 am
- Send audio alert to agent when there is a caller waiting
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- Mobile pages
by dspaan » Mon Mar 11, 2019 5:30 pm - 9 Replies
- 5872 Views
- Last post by mflorell
Fri Aug 02, 2019 4:11 pm
- Mobile pages
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- Needed web server for chat_customer
by bghayad » Wed Jul 03, 2019 7:04 pm - 2 Replies
- 2930 Views
- Last post by bghayad
Sun Jul 07, 2019 6:39 am
- Needed web server for chat_customer
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- Vicidial outbound predictive: Agent call not received
by arif08 » Wed Aug 08, 2018 9:55 am - 2 Replies
- 3807 Views
- Last post by williamconley
Wed Jul 03, 2019 7:44 pm
- Vicidial outbound predictive: Agent call not received
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- Create New tables for each list_id
by Noah » Fri Oct 13, 2017 10:34 am - 7 Replies
- 11496 Views
- Last post by williamconley
Sun Jun 16, 2019 12:26 am
- Create New tables for each list_id
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- Pop-up or alert when dialable leads =0
by omarrodriguezt » Thu Sep 10, 2009 7:43 am - 9 Replies
- 12429 Views
- Last post by williamconley
Fri Jun 14, 2019 6:20 pm
- Pop-up or alert when dialable leads =0
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- Custom Fields Misaligned when exported
by zeyn@icscredit.co.za » Mon Apr 29, 2019 1:26 am - 5 Replies
- 5167 Views
- Last post by williamconley
Tue Apr 30, 2019 4:32 pm
- Custom Fields Misaligned when exported
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- Auto Pause feature
by JaafarF » Sun Feb 10, 2019 3:11 am - 2 Replies
- 3319 Views
- Last post by dspaan
Mon Apr 29, 2019 1:54 am
- Auto Pause feature
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- How to load balance inbound calls to multple Asterisk server
by santhuarnold » Tue Aug 07, 2018 12:16 pm - 7 Replies
- 6867 Views
- Last post by Kumba
Tue Apr 02, 2019 11:16 am
- How to load balance inbound calls to multple Asterisk server
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- Recordings - Log
by gerardo.zaguirreiii » Thu Mar 07, 2019 12:39 am - 3 Replies
- 3238 Views
- Last post by mflorell
Fri Mar 08, 2019 11:49 pm
- Recordings - Log
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- radio button
by Scripts » Wed Feb 06, 2019 1:38 am - 4 Replies
- 3763 Views
- Last post by Scripts
Thu Mar 07, 2019 9:46 pm
- radio button
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- ViciDial and vTiger v6/v7 integration
by josecapurro » Mon Nov 26, 2018 3:03 pm - 2 Replies
- 4347 Views
- Last post by dspaan
Tue Feb 19, 2019 2:39 pm
- ViciDial and vTiger v6/v7 integration
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- Timezone - East to West Not working
by backin2shape » Fri Jan 11, 2019 5:31 pm - 1 Replies
- 3264 Views
- Last post by williamconley
Fri Jan 11, 2019 6:06 pm
- Timezone - East to West Not working
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- Show extensions in user management page
by dspaan » Tue Dec 11, 2018 3:52 am - 5 Replies
- 4509 Views
- Last post by williamconley
Sun Dec 16, 2018 8:04 pm
- Show extensions in user management page
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- ViciDial - Vtiger 7.1 Support
by mstopkey » Tue Oct 30, 2018 4:24 pm - 29 Replies
- 19196 Views
- Last post by williamconley
Mon Dec 10, 2018 6:44 pm
- ViciDial - Vtiger 7.1 Support
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- how to use IP LIST in VICI
by patelsaheb » Tue Nov 20, 2018 7:38 am - 1 Replies
- 3058 Views
- Last post by thephaseusa
Fri Nov 23, 2018 9:23 am
- how to use IP LIST in VICI
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- Lead Loader: Reset Duplicate Lead to NEW
by Acidshock » Mon Oct 22, 2018 9:26 am - 3 Replies
- 3987 Views
- Last post by roger.milligan
Thu Nov 15, 2018 6:57 am
- Lead Loader: Reset Duplicate Lead to NEW
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- split times in local call time
by talalshamijo » Sat Jun 15, 2013 1:35 pm - 7 Replies
- 10347 Views
- Last post by iboam
Mon Nov 12, 2018 11:29 am
- split times in local call time
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- Can Viciphone Be Built into Vicidial To Work Out of the Box?
by thephaseusa » Sun Feb 25, 2018 12:15 pm - 6 Replies
- 6977 Views
- Last post by thephaseusa
Mon Oct 22, 2018 5:02 pm
- Can Viciphone Be Built into Vicidial To Work Out of the Box?
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- Add 'SYSTEM' to Manual dial filter
by Arffeh » Tue Oct 02, 2018 12:27 am - 3 Replies
- 3482 Views
- Last post by Arffeh
Wed Oct 10, 2018 8:14 pm
- Add 'SYSTEM' to Manual dial filter
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- Custom Fields Required depends on Disposition Selected
by arunvsadnikov » Fri Sep 28, 2018 2:24 pm - 10 Replies
- 6804 Views
- Last post by mflorell
Wed Oct 10, 2018 7:50 pm
- Custom Fields Required depends on Disposition Selected
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- Change "seconds:" to "Duration:" and format time in HH:MM:SS
by jxk7581 » Mon Oct 01, 2018 11:32 am - 1 Replies
- 3004 Views
- Last post by williamconley
Mon Oct 01, 2018 12:06 pm
- Change "seconds:" to "Duration:" and format time in HH:MM:SS
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- Web phone at website
by bghayad » Sat Sep 08, 2018 7:30 am - 4 Replies
- 4796 Views
- Last post by bghayad
Mon Sep 24, 2018 6:56 pm
- Web phone at website
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- Filter States
by Bentfinger » Fri Sep 14, 2018 8:52 am - 1 Replies
- 3295 Views
- Last post by mflorell
Sat Sep 15, 2018 6:44 am
- Filter States
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- Receiving SMS on DID
by jkaiser » Wed Sep 05, 2018 8:15 am - 3 Replies
- 3977 Views
- Last post by mflorell
Fri Sep 07, 2018 5:08 am
- Receiving SMS on DID
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- Playing Welcome message when there is an active agents only
by jikseyres16 » Sun Sep 02, 2018 10:08 pm - 2 Replies
- 3516 Views
- Last post by jikseyres16
Mon Sep 03, 2018 9:10 pm
- Playing Welcome message when there is an active agents only
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- Redial Function Required
by caspar » Mon Jul 23, 2007 3:14 am - 3 Replies
- 8368 Views
- Last post by mflorell
Tue Aug 14, 2018 5:03 am
- Redial Function Required
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- Capturing input digits after pressing an IVR option
by jikseyres16 » Wed Jul 25, 2018 2:45 am - 1 Replies
- 9124 Views
- Last post by mflorell
Wed Jul 25, 2018 6:53 am
- Capturing input digits after pressing an IVR option
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