Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
-
- Announcements
- Replies
- Views
- Last post
-
- Recommended VICIdial Security Upgrade Notice: April 2022
by mflorell » Tue Apr 19, 2022 8:13 am - 0 Replies
- 4213 Views
- Last post by mflorell
Tue Apr 19, 2022 8:13 am
- Recommended VICIdial Security Upgrade Notice: April 2022
-
- Topics
- Replies
- Views
- Last post
-
- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 27 Replies
- 154483 Views
- Last post by carpenox
Mon Sep 07, 2020 12:18 pm
- Manager's Manual a requirement, have you read the manual?
-
- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 38 Replies
- 281410 Views
- Last post by williamconley
Tue Jul 16, 2019 4:46 pm
- Asterisk versions supported by ViciDial
-
- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 6 Replies
- 83714 Views
- Last post by Op3r
Tue Nov 20, 2018 1:26 pm
- Please read if you used VicidialNOW before posting.
-
- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 112297 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
-
- Lead search from agent screen while in a call
by Joss2103 » Fri May 13, 2022 5:03 pm - 2 Replies
- 85 Views
- Last post by Joss2103
Thu May 19, 2022 9:53 am
- Lead search from agent screen while in a call
-
- Routing calls to inbound group without answer and MOH
by airflux » Wed May 18, 2022 6:05 am - 2 Replies
- 43 Views
- Last post by airflux
Thu May 19, 2022 8:27 am
- Routing calls to inbound group without answer and MOH
-
- Missing Recording link for user stats
by worseo » Wed May 18, 2022 9:04 am - 2 Replies
- 36 Views
- Last post by worseo
Thu May 19, 2022 6:03 am
- Missing Recording link for user stats
-
- Ingroup ring-all not working as it should.
by mosses » Wed May 18, 2022 4:56 pm - 2 Replies
- 30 Views
- Last post by mosses
Thu May 19, 2022 3:06 am
- Ingroup ring-all not working as it should.
-
- time synchronization error & 127.0.0.1 unable to authenticat
by sue136 » Thu Jan 30, 2020 9:41 pm - 5 Replies
- 3108 Views
- Last post by williamconley
Wed May 18, 2022 10:27 pm
- time synchronization error & 127.0.0.1 unable to authenticat
-
- Password encryption and chat generating high load
by webudo » Wed May 18, 2022 5:23 pm - 2 Replies
- 28 Views
- Last post by mflorell
Wed May 18, 2022 9:33 pm
- Password encryption and chat generating high load
-
- Prercorded message to answering machine, connect live calls
by cyberkyd » Thu May 12, 2022 1:42 pm - 5 Replies
- 159 Views
- Last post by cyberkyd
Wed May 18, 2022 3:56 pm
- Prercorded message to answering machine, connect live calls
-
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
by cyberkyd » Mon May 16, 2022 3:54 am - 4 Replies
- 103 Views
- Last post by cyberkyd
Wed May 18, 2022 3:48 pm
- Set up a Press 1 Campaign along with Voicemail drop for AMD.
-
- Catch Dropped Calls from call menu to a list
by callcentertech » Wed Dec 22, 2021 9:29 am - 1 Replies
- 778 Views
- Last post by williamconley
Wed May 18, 2022 2:54 pm
- Catch Dropped Calls from call menu to a list
-
- Barging Not Working
by Ikram_Ali » Wed May 18, 2022 4:41 am - 2 Replies
- 43 Views
- Last post by williamconley
Wed May 18, 2022 2:52 pm
- Barging Not Working
-
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
by dgxa » Wed May 18, 2022 9:05 am - 1 Replies
- 32 Views
- Last post by carpenox
Wed May 18, 2022 9:41 am
- SAVE DROP CALLS IN A LIST IN AN INBOUND CAMPAIGN
-
- Inbound Calls to Inactive Server in Cluster
by VFRDavid » Thu May 12, 2022 9:03 pm - 2 Replies
- 158 Views
- Last post by williamconley
Mon May 16, 2022 1:23 pm
- Inbound Calls to Inactive Server in Cluster
-
- Yeastar Neogate TG1600 configuration with vicidial inbound
by worseo » Thu May 12, 2022 11:06 am - 1 Replies
- 98 Views
- Last post by williamconley
Mon May 16, 2022 12:57 pm
- Yeastar Neogate TG1600 configuration with vicidial inbound
-
- Unable to access the Vicidial Admin Page After SVN/DB Update
by Ikram_Ali » Mon Apr 11, 2022 6:34 am - 6 Replies
- 678 Views
- Last post by williamconley
Wed May 11, 2022 1:35 pm
- Unable to access the Vicidial Admin Page After SVN/DB Update
-
- Agent activity pause code with 0 pause time
by webudo » Tue May 10, 2022 12:29 pm - 3 Replies
- 154 Views
- Last post by williamconley
Wed May 11, 2022 1:26 pm
- Agent activity pause code with 0 pause time
-
- Remote Agents Caller ID
by covarrubiasgg » Fri Jan 12, 2018 5:31 pm - 3 Replies
- 4272 Views
- Last post by williamconley
Wed May 11, 2022 11:29 am
- Remote Agents Caller ID
-
- problem with Export Leads Report
by Fares MEHENI » Thu May 05, 2022 11:31 am - 9 Replies
- 373 Views
- Last post by williamconley
Wed May 11, 2022 10:57 am
- problem with Export Leads Report
-
- NEW CARRIER CAUSE SYNC TIME ERROR
by covarrubiasgg » Tue Jan 18, 2022 3:47 pm - 1 Replies
- 755 Views
- Last post by williamconley
Wed May 11, 2022 10:01 am
- NEW CARRIER CAUSE SYNC TIME ERROR
-
- Remote Agent call Hangup issue on caller hangup
by govindbairwa90 » Fri May 06, 2022 1:32 am - 6 Replies
- 357 Views
- Last post by williamconley
Wed May 11, 2022 9:57 am
- Remote Agent call Hangup issue on caller hangup
-
- Vicidial Group queue to call the next number and not hang-up
by rahat651 » Tue Jun 23, 2020 5:25 pm - 16 Replies
- 3127 Views
- Last post by williamconley
Tue May 10, 2022 3:03 pm
- Vicidial Group queue to call the next number and not hang-up
-
- How to send answering machine calls to next available agent
by cyberkyd » Sat May 07, 2022 5:56 pm - 5 Replies
- 307 Views
- Last post by williamconley
Tue May 10, 2022 9:04 am
- How to send answering machine calls to next available agent
-
- Separate LISTS into multiple lists without losing CBs
by atkins513 » Wed Feb 02, 2022 11:15 pm - 1 Replies
- 640 Views
- Last post by williamconley
Mon May 09, 2022 5:55 pm
- Separate LISTS into multiple lists without losing CBs
-
- Dialer Slow When I Am The Only User
by ferchment » Sat Feb 26, 2022 11:32 am - 1 Replies
- 547 Views
- Last post by williamconley
Fri May 06, 2022 3:43 pm
- Dialer Slow When I Am The Only User
-
- IVR Blasting Setup
by prabinnair » Mon Feb 28, 2022 1:40 am - 1 Replies
- 518 Views
- Last post by williamconley
Fri May 06, 2022 3:41 pm
- IVR Blasting Setup
-
- SVN Version Showing 0
by Ikram_Ali » Wed Apr 20, 2022 6:11 am - 9 Replies
- 528 Views
- Last post by williamconley
Fri May 06, 2022 3:31 pm
- SVN Version Showing 0
-
- Realtime stats not updating under 'Real-Time Main Report.'
by Ikram_Ali » Sun Apr 03, 2022 4:14 pm - 9 Replies
- 819 Views
- Last post by williamconley
Fri May 06, 2022 3:24 pm
- Realtime stats not updating under 'Real-Time Main Report.'
-
- Inbound not showing leads
by medk » Mon Apr 25, 2022 8:46 am - 3 Replies
- 257 Views
- Last post by williamconley
Fri May 06, 2022 3:17 pm
- Inbound not showing leads
-
- Predictive Not Working
by Ikram_Ali » Sun Apr 24, 2022 12:27 am - 4 Replies
- 382 Views
- Last post by williamconley
Fri May 06, 2022 3:14 pm
- Predictive Not Working
-
- Agent Login Time Coming Higher Than Actual
by Ikram_Ali » Wed Apr 27, 2022 2:49 am - 2 Replies
- 245 Views
- Last post by williamconley
Wed May 04, 2022 1:03 pm
- Agent Login Time Coming Higher Than Actual
-
- sip no audio when using external IP
by polskie1029 » Wed Apr 27, 2022 7:15 pm - 4 Replies
- 305 Views
- Last post by williamconley
Wed May 04, 2022 12:57 pm
- sip no audio when using external IP
-
- Call auto disconnected as agent logged in
by mudasar321 » Tue May 03, 2022 4:54 pm - 8 Replies
- 424 Views
- Last post by mudasar321
Wed May 04, 2022 11:29 am
- Call auto disconnected as agent logged in
-
- Agent status does not appear in stats agent
by krloskmarillo » Sat Apr 30, 2022 1:03 pm - 4 Replies
- 466 Views
- Last post by krloskmarillo
Tue May 03, 2022 5:36 pm
- Agent status does not appear in stats agent
-
- HOW TO Hangup agents call (Dialing)
by dheeraj2709 » Sat Apr 30, 2022 2:42 pm - 3 Replies
- 322 Views
- Last post by williamconley
Tue May 03, 2022 2:56 pm
- HOW TO Hangup agents call (Dialing)
-
- Iax2 "Callno Usage" exhaustion
by spicchio » Thu Apr 28, 2022 6:22 am - 1 Replies
- 167 Views
- Last post by williamconley
Tue May 03, 2022 2:33 pm
- Iax2 "Callno Usage" exhaustion
-
- Warning channel.c:5582 ast_write: Failed to write data to ch
by polskie1029 » Thu Apr 28, 2022 7:15 am - 1 Replies
- 214 Views
- Last post by carpenox
Sat Apr 30, 2022 1:32 am
- Warning channel.c:5582 ast_write: Failed to write data to ch
-
- Calls are dropped after 60 seconds
by Joss2103 » Mon Apr 18, 2022 4:37 pm - 4 Replies
- 512 Views
- Last post by carpenox
Sat Apr 23, 2022 3:41 pm
- Calls are dropped after 60 seconds
-
- Client can't hear me at all
by Freya12 » Wed Apr 20, 2022 1:31 am - 3 Replies
- 299 Views
- Last post by martinch
Thu Apr 21, 2022 11:50 am
- Client can't hear me at all
-
- Agent on Call but shows on Dispo in reports
by Jitin » Wed Mar 07, 2018 2:01 am - 11 Replies
- 9578 Views
- Last post by martinch
Thu Apr 21, 2022 11:48 am
- Agent on Call but shows on Dispo in reports
-
- Old(?) bug: agents on calls stuck in “DISPO” state
by Daniel Beardsmore » Tue May 26, 2020 11:46 am - 7 Replies
- 3133 Views
- Last post by martinch
Thu Apr 21, 2022 11:48 am
- Old(?) bug: agents on calls stuck in “DISPO” state
-
- Screen scripts not starting
by xoy74 » Fri Apr 08, 2022 3:30 pm - 2 Replies
- 623 Views
- Last post by martinch
Wed Apr 20, 2022 12:45 am
- Screen scripts not starting
-
- Display current Dispo on agent screen?
by rockgeneral » Thu Apr 14, 2022 8:22 am - 3 Replies
- 371 Views
- Last post by martinch
Wed Apr 20, 2022 12:39 am
- Display current Dispo on agent screen?
-
- AGENTDIRECT "If you know your parties extension"
by richmac2018 » Wed May 20, 2020 10:21 am - 4 Replies
- 2502 Views
- Last post by rmiranda
Thu Apr 14, 2022 3:27 pm
- AGENTDIRECT "If you know your parties extension"
-
- PHP-Applications repo for 15.2 not working - FIX
by carpenox » Mon Mar 14, 2022 5:59 am - 2 Replies
- 570 Views
- Last post by carpenox
Thu Apr 14, 2022 3:24 pm
- PHP-Applications repo for 15.2 not working - FIX
-
- Amazon Lex Integration
by rustynail » Mon Apr 11, 2022 11:03 am - 2 Replies
- 369 Views
- Last post by rustynail
Thu Apr 14, 2022 4:20 am
- Amazon Lex Integration
-
- No Sound - File confbridge-join does not exist
by savagenoob » Wed Apr 13, 2022 4:29 pm - 1 Replies
- 339 Views
- Last post by mflorell
Wed Apr 13, 2022 9:24 pm
- No Sound - File confbridge-join does not exist
-
- IP Address of one server in a cluster randomly changes
by VFRDavid » Fri Mar 04, 2022 7:40 pm - 1 Replies
- 573 Views
- Last post by williamconley
Wed Apr 13, 2022 1:32 pm
- IP Address of one server in a cluster randomly changes
Who is online
Users browsing this forum: No registered users and 55 guests
Forum permissions
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum