Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 5 Replies
- 32026 Views
- Last post by williamconley
Thu Oct 18, 2018 6:14 pm
- Please read if you used VicidialNOW before posting.
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 33 Replies
- 73788 Views
- Last post by rameez.amjad4
Thu Oct 18, 2018 1:48 pm
- Asterisk versions supported by ViciDial
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 22 Replies
- 71945 Views
- Last post by Scripts
Thu Jul 19, 2018 1:15 pm
- Manager's Manual a requirement, have you read the manual?
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 51968 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Exceptionally Long Queue Length & Timesync error
by dgroth02 » Tue Aug 07, 2018 10:25 am - 16 Replies
- 734 Views
- Last post by dgroth02
Tue Nov 20, 2018 10:39 am
- Exceptionally Long Queue Length & Timesync error
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- Survey Save DTMF to DB
by garias » Tue Nov 20, 2018 8:41 am - 0 Replies
- 11 Views
- Last post by garias
Tue Nov 20, 2018 8:41 am
- Survey Save DTMF to DB
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- Mail Setup
by Mequetref43 » Wed Nov 14, 2018 5:28 am - 3 Replies
- 101 Views
- Last post by Mequetref43
Tue Nov 20, 2018 6:30 am
- Mail Setup
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- REMOTE AGENTS HANGUP CALL ISSUE
by rrb555 » Mon Nov 19, 2018 8:51 pm - 5 Replies
- 36 Views
- Last post by rrb555
Tue Nov 20, 2018 12:11 am
- REMOTE AGENTS HANGUP CALL ISSUE
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- Inbound calls not getting through
by rickytrix » Tue Oct 23, 2018 7:55 am - 10 Replies
- 564 Views
- Last post by williamconley
Mon Nov 19, 2018 10:43 pm
- Inbound calls not getting through
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- Remote agent keeps ringing
by dspaan » Mon Sep 24, 2018 4:18 am - 1 Replies
- 240 Views
- Last post by williamconley
Mon Nov 19, 2018 9:33 pm
- Remote agent keeps ringing
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- How to define Firewall Configuration Interface?
by rameez.amjad4 » Mon Nov 19, 2018 1:09 pm - 3 Replies
- 31 Views
- Last post by williamconley
Mon Nov 19, 2018 6:15 pm
- How to define Firewall Configuration Interface?
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- Hooper loads slow when we use list mix
by rameez.amjad4 » Sat Nov 17, 2018 1:46 pm - 2 Replies
- 73 Views
- Last post by williamconley
Mon Nov 19, 2018 4:20 pm
- Hooper loads slow when we use list mix
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- User Status shows Dead frequently
by ayan07 » Sat Nov 03, 2018 4:21 am - 18 Replies
- 420 Views
- Last post by dspaan
Mon Nov 19, 2018 3:36 pm
- User Status shows Dead frequently
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- cant hear any sound.
by zildjian143 » Thu Apr 24, 2008 6:56 am - 5 Replies
- 2370 Views
- Last post by williamconley
Sat Nov 17, 2018 8:05 pm
- cant hear any sound.
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- Upload A List Having 900 Thousand Records
by rameez.amjad4 » Fri Nov 16, 2018 2:33 pm - 4 Replies
- 97 Views
- Last post by rameez.amjad4
Sat Nov 17, 2018 1:37 pm
- Upload A List Having 900 Thousand Records
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- Lead file size limit?
by AlexR » Wed Dec 20, 2006 3:41 pm - 3 Replies
- 3325 Views
- Last post by rameez.amjad4
Sat Nov 17, 2018 10:35 am
- Lead file size limit?
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- RESOLVED: Origination CANCEL
by friendlysol » Mon Aug 29, 2011 12:09 pm - 9 Replies
- 4275 Views
- Last post by call0
Fri Nov 16, 2018 9:29 am
- RESOLVED: Origination CANCEL
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- ViciDial Server Reports
by Embe11 » Thu Nov 15, 2018 10:02 pm - 2 Replies
- 74 Views
- Last post by Kabis
Fri Nov 16, 2018 7:29 am
- ViciDial Server Reports
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- FQDN HTTPS VICIphone & Vicidial Clusters
by thephaseusa » Sat Oct 13, 2018 5:16 pm - 9 Replies
- 406 Views
- Last post by williamconley
Thu Nov 15, 2018 7:45 pm
- FQDN HTTPS VICIphone & Vicidial Clusters
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- Basic Callback Behaviour
by hashtagjet » Thu Nov 15, 2018 12:09 am - 1 Replies
- 86 Views
- Last post by williamconley
Thu Nov 15, 2018 11:47 am
- Basic Callback Behaviour
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- Can an agent dial out on their own trunk
by SPAMSAM » Fri Sep 14, 2018 6:49 am - 7 Replies
- 471 Views
- Last post by roger.milligan
Thu Nov 15, 2018 6:39 am
- Can an agent dial out on their own trunk
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- User Stats discrepancy
by jikseyres16 » Thu Oct 25, 2018 7:39 pm - 2 Replies
- 261 Views
- Last post by roger.milligan
Thu Nov 15, 2018 6:27 am
- User Stats discrepancy
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- (Solved)On Hook Agents not receiving call
by bmxmike » Fri Sep 29, 2017 2:19 pm - 14 Replies
- 8696 Views
- Last post by rrb555
Wed Nov 14, 2018 11:43 pm
- (Solved)On Hook Agents not receiving call
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- Incoming queue priority versus AGENTDIRECT queue priority
by areon » Tue Mar 21, 2017 8:06 am - 2 Replies
- 1628 Views
- Last post by williamconley
Wed Nov 14, 2018 3:48 pm
- Incoming queue priority versus AGENTDIRECT queue priority
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- Asterisk trouble after dbase migration Vicibox 8.0.1 > 8.1.2
by dspaan » Sun Nov 11, 2018 5:47 pm - 5 Replies
- 141 Views
- Last post by williamconley
Wed Nov 14, 2018 3:10 pm
- Asterisk trouble after dbase migration Vicibox 8.0.1 > 8.1.2
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- NTP Time Sync for Cluster
by Polareious » Wed Jan 16, 2013 6:04 pm - 11 Replies
- 3021 Views
- Last post by virtualsky
Wed Nov 14, 2018 10:44 am
- NTP Time Sync for Cluster
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- Time Issue
by ayan07 » Mon Nov 05, 2018 10:29 am - 6 Replies
- 216 Views
- Last post by ayan07
Wed Nov 14, 2018 9:00 am
- Time Issue
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- On-hook phone hangup immediatel after answering inbound call
by laplace » Wed Oct 04, 2017 6:03 pm - 4 Replies
- 1043 Views
- Last post by williamconley
Tue Nov 13, 2018 10:04 pm
- On-hook phone hangup immediatel after answering inbound call
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- On-hook agent phone immediately hangs up
by sminisini » Wed Sep 26, 2018 8:55 am - 2 Replies
- 335 Views
- Last post by ftartari
Tue Nov 13, 2018 9:47 pm
- On-hook agent phone immediately hangs up
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- Auto Alt Dialing uses what timezone / GMT offset?
by VFRDavid » Tue Nov 06, 2018 12:30 pm - 4 Replies
- 178 Views
- Last post by mflorell
Tue Nov 13, 2018 9:34 am
- Auto Alt Dialing uses what timezone / GMT offset?
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- ratio between 3.25 and 3.5
by TwistedFister » Mon Aug 20, 2018 11:04 am - 1 Replies
- 379 Views
- Last post by williamconley
Mon Nov 12, 2018 7:11 pm
- ratio between 3.25 and 3.5
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- Error Explanation
by Dawson » Wed Sep 19, 2018 8:03 pm - 1 Replies
- 289 Views
- Last post by williamconley
Mon Nov 12, 2018 6:54 pm
- Error Explanation
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- Fronter/Verifier/Closer
by Acidshock » Mon Nov 12, 2018 4:29 pm - 0 Replies
- 99 Views
- Last post by Acidshock
Mon Nov 12, 2018 4:29 pm
- Fronter/Verifier/Closer
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- [SOLVED] No Data after replace the Custom Fields
by ichigo » Thu Nov 08, 2018 5:57 pm - 25 Replies
- 398 Views
- Last post by dspaan
Mon Nov 12, 2018 3:21 pm
- [SOLVED] No Data after replace the Custom Fields
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- Broken Pipe
by Leckbush » Thu Nov 08, 2018 9:55 am - 3 Replies
- 163 Views
- Last post by williamconley
Mon Nov 12, 2018 12:32 pm
- Broken Pipe
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- Too many ssh failed login attempts
by Leckbush » Thu Nov 08, 2018 10:09 am - 6 Replies
- 213 Views
- Last post by Leckbush
Mon Nov 12, 2018 9:47 am
- Too many ssh failed login attempts
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- Soundboard latency
by xlyreb2 » Fri Nov 09, 2018 4:31 am - 2 Replies
- 136 Views
- Last post by xlyreb2
Sun Nov 11, 2018 7:07 pm
- Soundboard latency
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- Transfer Presets
by hansg » Sat Nov 03, 2018 12:51 pm - 4 Replies
- 214 Views
- Last post by dspaan
Sun Nov 11, 2018 5:15 pm
- Transfer Presets
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- dispo screen notes
by The Plague » Tue Nov 06, 2018 11:26 am - 1 Replies
- 145 Views
- Last post by dspaan
Sun Nov 11, 2018 9:22 am
- dispo screen notes
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- cid_channels_recent table
by alo » Thu Nov 08, 2018 5:35 pm - 3 Replies
- 150 Views
- Last post by mflorell
Sat Nov 10, 2018 9:21 am
- cid_channels_recent table
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- SRTCP unprotect failed because of authentication failure
by kashinc » Wed Nov 07, 2018 10:12 am - 1 Replies
- 142 Views
- Last post by kashinc
Wed Nov 07, 2018 6:50 pm
- SRTCP unprotect failed because of authentication failure
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- Dial out with PIN
by SPAMSAM » Mon Nov 05, 2018 5:29 am - 2 Replies
- 175 Views
- Last post by SPAMSAM
Tue Nov 06, 2018 3:55 pm
- Dial out with PIN
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- Vicidial and Google Webform
by The Plague » Sat Nov 03, 2018 8:55 am - 2 Replies
- 178 Views
- Last post by The Plague
Tue Nov 06, 2018 11:10 am
- Vicidial and Google Webform
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- Add Server
by bestmanbolivar » Mon Nov 05, 2018 11:07 pm - 1 Replies
- 143 Views
- Last post by MJCoate
Tue Nov 06, 2018 10:37 am
- Add Server
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- Custom Lists Email
by hansg » Wed Oct 31, 2018 4:32 am - 6 Replies
- 301 Views
- Last post by mflorell
Tue Nov 06, 2018 8:52 am
- Custom Lists Email
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- On Hook Agent Unable to Answer Call
by sip-puppy » Wed Oct 03, 2018 2:55 pm - 3 Replies
- 457 Views
- Last post by udy786
Mon Nov 05, 2018 11:04 am
- On Hook Agent Unable to Answer Call
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- Vicibox 8.1 issues
by dgroth02 » Wed Oct 17, 2018 7:59 pm - 18 Replies
- 1096 Views
- Last post by thephaseusa
Fri Nov 02, 2018 6:44 pm
- Vicibox 8.1 issues
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- Upgrade gone wild: users, lists, campaigns missing
by roljac » Fri Nov 02, 2018 8:10 am - 1 Replies
- 156 Views
- Last post by thephaseusa
Fri Nov 02, 2018 8:49 am
- Upgrade gone wild: users, lists, campaigns missing
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- Telephony server asterisk reload error
by Two8nine » Thu Nov 01, 2018 5:38 pm - 11 Replies
- 249 Views
- Last post by Two8nine
Thu Nov 01, 2018 10:31 pm
- Telephony server asterisk reload error
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- No sound after integration webphone with vicidial
by Jitin » Mon Apr 30, 2018 7:26 am - 13 Replies
- 1475 Views
- Last post by ngtechnologies
Thu Nov 01, 2018 2:39 pm
- No sound after integration webphone with vicidial
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