Support
Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N
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- Please read if you used VicidialNOW before posting.
by mcargile » Thu Apr 03, 2008 2:40 pm - 6 Replies
- 33925 Views
- Last post by Op3r
Tue Nov 20, 2018 1:26 pm
- Please read if you used VicidialNOW before posting.
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- Asterisk versions supported by ViciDial
by mflorell » Fri Jul 16, 2010 5:01 pm - 33 Replies
- 84472 Views
- Last post by rameez.amjad4
Thu Oct 18, 2018 1:48 pm
- Asterisk versions supported by ViciDial
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- Manager's Manual a requirement, have you read the manual?
by Op3r » Fri May 25, 2007 11:47 am - 22 Replies
- 78167 Views
- Last post by Scripts
Thu Jul 19, 2018 1:15 pm
- Manager's Manual a requirement, have you read the manual?
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- Please read before posting for support!
by kchung » Thu Sep 14, 2006 11:42 am - 10 Replies
- 54960 Views
- Last post by williamconley
Fri Mar 03, 2017 3:21 pm
- Please read before posting for support!
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- Switch Custom Fields
by antuan » Mon Nov 26, 2018 8:28 am - 2 Replies
- 281 Views
- Last post by lmoreira
Wed Jan 23, 2019 12:28 pm
- Switch Custom Fields
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- incoming call reaching asterisk but no calls for Agent
by ali.rehan » Wed Jan 23, 2019 8:38 am - 2 Replies
- 19 Views
- Last post by ali.rehan
Wed Jan 23, 2019 12:14 pm
- incoming call reaching asterisk but no calls for Agent
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- Dial by name in IVR, DTMF issues
by dreedy » Wed Jan 23, 2019 10:06 am - 0 Replies
- 10 Views
- Last post by dreedy
Wed Jan 23, 2019 10:06 am
- Dial by name in IVR, DTMF issues
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- First list always has 7 leads
by dspaan » Wed Jan 23, 2019 9:14 am - 0 Replies
- 6 Views
- Last post by dspaan
Wed Jan 23, 2019 9:14 am
- First list always has 7 leads
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- Help required for installing & configuring Cepstral TTS
by prashant3s@yahoo.com » Tue Nov 27, 2018 12:06 am - 27 Replies
- 691 Views
- Last post by prashant3s@yahoo.com
Wed Jan 23, 2019 7:28 am
- Help required for installing & configuring Cepstral TTS
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- incoming call reaching asterisk but no calls for Agent
by ali.rehan » Mon Jan 21, 2019 11:30 pm - 5 Replies
- 96 Views
- Last post by ali.rehan
Wed Jan 23, 2019 12:05 am
- incoming call reaching asterisk but no calls for Agent
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- impossible to call some numbers
by pikokk » Tue Jan 22, 2019 5:48 am - 3 Replies
- 52 Views
- Last post by ambiorixg12
Tue Jan 22, 2019 10:46 pm
- impossible to call some numbers
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- cid_channels_recent table
by alo » Thu Nov 08, 2018 5:35 pm - 5 Replies
- 454 Views
- Last post by mflorell
Tue Jan 22, 2019 9:08 pm
- cid_channels_recent table
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- Route callers to specific ingroups based on caller ID
by dspaan » Tue Jan 22, 2019 4:07 pm - 5 Replies
- 35 Views
- Last post by williamconley
Tue Jan 22, 2019 5:30 pm
- Route callers to specific ingroups based on caller ID
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- Ratio Not Working After Carrier Change
by Sashen2137 » Tue Jan 22, 2019 3:20 am - 0 Replies
- 37 Views
- Last post by Sashen2137
Tue Jan 22, 2019 3:20 am
- Ratio Not Working After Carrier Change
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- Site unreachable after loading leads
by jikseyres16 » Thu Jan 17, 2019 3:10 am - 3 Replies
- 97 Views
- Last post by williamconley
Mon Jan 21, 2019 9:54 pm
- Site unreachable after loading leads
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- Transfer call from remote agent to DID
by mubeen » Wed Jan 16, 2019 1:40 pm - 17 Replies
- 231 Views
- Last post by williamconley
Mon Jan 21, 2019 6:06 pm
- Transfer call from remote agent to DID
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- Error importing leads from csv...
by paok1926 » Mon Jan 21, 2019 8:13 am - 3 Replies
- 53 Views
- Last post by geek_kaushal
Mon Jan 21, 2019 5:49 pm
- Error importing leads from csv...
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- Route inbound calls based on postal code entry
by dspaan » Wed Jan 16, 2019 1:50 pm - 5 Replies
- 131 Views
- Last post by mflorell
Mon Jan 21, 2019 6:53 am
- Route inbound calls based on postal code entry
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- Called BEING HUNG UP AUTOMATICALLY
by Leckbush » Wed Jan 16, 2019 6:04 pm - 4 Replies
- 117 Views
- Last post by williamconley
Fri Jan 18, 2019 4:49 pm
- Called BEING HUNG UP AUTOMATICALLY
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- Maximum Login Attempt
by maykelsoft » Thu Jan 17, 2019 11:25 pm - 4 Replies
- 91 Views
- Last post by williamconley
Fri Jan 18, 2019 3:49 pm
- Maximum Login Attempt
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- Audible Beep every 10 seconds
by backin2shape » Wed Jan 16, 2019 3:36 pm - 7 Replies
- 147 Views
- Last post by ambiorixg12
Fri Jan 18, 2019 12:42 am
- Audible Beep every 10 seconds
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- i cant install vicibox 8
by liigi » Thu Jan 17, 2019 10:26 am - 1 Replies
- 92 Views
- Last post by williamconley
Thu Jan 17, 2019 6:22 pm
- i cant install vicibox 8
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- Cant Download recording on Vicidial Web
by Leckbush » Thu Jan 17, 2019 11:03 am - 5 Replies
- 87 Views
- Last post by Leckbush
Thu Jan 17, 2019 4:32 pm
- Cant Download recording on Vicidial Web
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- Silent recordings combined with previous recording.
by Two8nine » Thu Jan 17, 2019 3:49 pm - 0 Replies
- 49 Views
- Last post by Two8nine
Thu Jan 17, 2019 3:49 pm
- Silent recordings combined with previous recording.
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- callback address 3
by cvillarreal77 » Thu Jan 17, 2019 2:36 pm - 0 Replies
- 61 Views
- Last post by cvillarreal77
Thu Jan 17, 2019 2:36 pm
- callback address 3
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- VICIDIAL Reports
by mubeen » Tue Jan 15, 2019 10:11 am - 2 Replies
- 127 Views
- Last post by mubeen
Thu Jan 17, 2019 9:42 am
- VICIDIAL Reports
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- 4th Gen Load New Leads fails due to temp file path? v2.10-55
by VFRDavid » Mon Feb 16, 2015 2:18 pm - 5 Replies
- 3528 Views
- Last post by jikseyres16
Thu Jan 17, 2019 3:24 am
- 4th Gen Load New Leads fails due to temp file path? v2.10-55
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- Recording File name with additional attributes via PHPAgi
by Emaster » Thu Oct 25, 2018 9:20 am - 2 Replies
- 635 Views
- Last post by mflorell
Tue Jan 15, 2019 7:05 am
- Recording File name with additional attributes via PHPAgi
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- CRM Integration
by frank83 » Mon Jan 14, 2019 9:57 am - 2 Replies
- 127 Views
- Last post by frank83
Tue Jan 15, 2019 6:56 am
- CRM Integration
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- Inbound calls being delivered to agents on outbound calls
by scopor » Thu Nov 22, 2018 10:46 pm - 2 Replies
- 338 Views
- Last post by ambiorixg12
Mon Jan 14, 2019 11:35 pm
- Inbound calls being delivered to agents on outbound calls
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- Duplicate Entries on vicidial_agent_log
by martinch » Wed Nov 28, 2018 8:35 am - 6 Replies
- 398 Views
- Last post by ambiorixg12
Mon Jan 14, 2019 11:27 pm
- Duplicate Entries on vicidial_agent_log
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- SPECS INQUIRY
by Leckbush » Wed Jan 09, 2019 4:40 pm - 14 Replies
- 281 Views
- Last post by williamconley
Mon Jan 14, 2019 11:08 pm
- SPECS INQUIRY
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- Fronter/Verifier/Closer
by Acidshock » Mon Nov 12, 2018 4:29 pm - 1 Replies
- 403 Views
- Last post by williamconley
Mon Jan 14, 2019 6:44 pm
- Fronter/Verifier/Closer
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- New installation: No calls waiting for the agent
by rogerfinch » Mon Dec 03, 2018 2:45 pm - 2 Replies
- 326 Views
- Last post by ambiorixg12
Sun Jan 13, 2019 2:23 pm
- New installation: No calls waiting for the agent
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- Vicidial Cluster Setup
by jaye » Sun Jan 06, 2019 10:05 am - 6 Replies
- 284 Views
- Last post by jaye
Sat Jan 12, 2019 4:47 pm
- Vicidial Cluster Setup
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- Press 1 Message doesn't always play VERSION: 2.14-571c
by ksweet78 » Tue Dec 18, 2018 7:59 am - 1 Replies
- 234 Views
- Last post by williamconley
Sat Jan 12, 2019 2:13 pm
- Press 1 Message doesn't always play VERSION: 2.14-571c
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- Vicibox 8.1.2 ISO hangs on D-Bus
by Acidshock » Mon Dec 31, 2018 10:15 pm - 1 Replies
- 171 Views
- Last post by williamconley
Sat Jan 12, 2019 2:10 pm
- Vicibox 8.1.2 ISO hangs on D-Bus
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- PRESS_CALLBACK_QUEUE Issues
by midnightwalker05 » Fri Nov 23, 2018 10:40 am - 5 Replies
- 458 Views
- Last post by williamconley
Fri Jan 11, 2019 6:18 pm
- PRESS_CALLBACK_QUEUE Issues
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- Timezone - East to West Not working
by backin2shape » Fri Jan 11, 2019 5:31 pm - 1 Replies
- 275 Views
- Last post by williamconley
Fri Jan 11, 2019 6:06 pm
- Timezone - East to West Not working
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- Change recording URL to FQDN and https
by dspaan » Fri Nov 23, 2018 6:35 am - 28 Replies
- 1654 Views
- Last post by dspaan
Thu Jan 10, 2019 3:36 pm
- Change recording URL to FQDN and https
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- Sometime Zoiper did not ring on agent login
by aterminator » Thu Dec 20, 2018 2:05 pm - 15 Replies
- 660 Views
- Last post by aterminator
Thu Jan 10, 2019 2:59 pm
- Sometime Zoiper did not ring on agent login
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- Firewall issue in Vicibox 8.1.2
by rajivtech22 » Tue Jan 08, 2019 1:04 pm - 4 Replies
- 189 Views
- Last post by rajivtech22
Wed Jan 09, 2019 5:35 pm
- Firewall issue in Vicibox 8.1.2
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- List Custom Fields option not available
by sue136 » Sun Jan 06, 2019 3:52 pm - 4 Replies
- 213 Views
- Last post by williamconley
Wed Jan 09, 2019 3:51 pm
- List Custom Fields option not available
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- Keep original sale status after using QCPASS
by dspaan » Mon Dec 03, 2018 7:16 am - 1 Replies
- 330 Views
- Last post by williamconley
Tue Jan 08, 2019 6:32 pm
- Keep original sale status after using QCPASS
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- Certain SVN Version Needed, How to?
by albertgacute » Mon Jan 07, 2019 6:19 am - 3 Replies
- 206 Views
- Last post by williamconley
Tue Jan 08, 2019 3:49 pm
- Certain SVN Version Needed, How to?
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- Vicidial Asterisk Transfer on a new server
by albertgacute » Fri Jan 04, 2019 7:24 am - 2 Replies
- 202 Views
- Last post by albertgacute
Mon Jan 07, 2019 6:17 am
- Vicidial Asterisk Transfer on a new server
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- Time syncronisation issue
by prosenjit2009 » Wed Jan 02, 2019 6:24 am - 7 Replies
- 374 Views
- Last post by williamconley
Sat Jan 05, 2019 5:33 pm
- Time syncronisation issue
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- CID GROUP - Add bulk / multiple AREACODE CIDs
by zenithbsolutions » Thu Jan 03, 2019 2:14 pm - 4 Replies
- 206 Views
- Last post by mflorell
Fri Jan 04, 2019 8:33 am
- CID GROUP - Add bulk / multiple AREACODE CIDs
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- Manual Dial Filter
by osib » Thu Jan 03, 2019 10:19 pm - 1 Replies
- 152 Views
- Last post by williamconley
Thu Jan 03, 2019 10:35 pm
- Manual Dial Filter
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- Dynamic Transfer Numbers
by byteme2000 » Thu Jan 03, 2019 3:23 pm - 4 Replies
- 185 Views
- Last post by byteme2000
Thu Jan 03, 2019 4:32 pm
- Dynamic Transfer Numbers
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